Below are FAQ’s

What is a remanufactured cartridge?

Remanufactured toner cartridges refer to cartridges produced from empty OEM toner cartridge after disassembling, inspecting, cleaning, reassembling,refilling, and quality assurance testing to insure optimal performance.

Will purchasing and using a remanufactured cartridge void my printer warranty?

No. The use of a remanufactured toner cartridge will not void your printer’s warranty. This is due to anti trust legislation passed by US Congress in 1975, titled The Magnuson-Moss Warranty Improvement Act (United States Code Annotated – Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties Section 2302).

For more information, click here.

What are the benefits of using remanufactured toner cartridges?

Save money and be environmentally conscious (“Being Green”). Remanufactured toner cartridges are generally less expensive than their original OEM counter parts. The difference in cost can be attributed to the savings experienced by a manufacturer without having the need to create new toner cartridges. These savings are then passed to the consumer. Purchasing remanufactured toner cartridges also has positive environmental benefits. A toner cartridge contains 97% recyclable material, takes approximately 1000 years to decompose, utilizes 5-9 lbs of raw virgin material to produce a new cartridge.

What if the my cartridge is not working in my printer?

Follow these instructions to troubleshoot your problem.

How do I know what cartridge to order/How do I find my cartridge number?

When looking to replace your ink cartridge(s), you can find the correct cartridge number on the cartridge itself. You can use either of the circled numbers in the example below to search for the cartridge you need on our website, or when placing an order via email.

Example (inkjet cartridge):

Example (toner cartridge):

If you are unable to locate the number off the cartridge itself, you can contact a customer service representative at Laser Cartridge Express and provide the representative with your printer make and model. The rep will be happy to assist you in locating the cartridge(s) you need.